Privacy Policy

1. Introduction & Overview

At [city]-based, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and use when you access or use our urban discovery platform.

This policy applies to all users of [city]-based, including visitors, registered members, and premium subscribers. By using our platform, you consent to the data practices described in this policy.

We are committed to compliance with applicable privacy laws, including GDPR, CCPA, and other regional privacy regulations.

2. Information We Collect

Information You Provide Directly:

• • Account Information: Name, email address, password, profile photo
• • Profile Data: Bio, interests, location preferences, social links
• • Communication Data: Messages, support inquiries, feedback
• • Payment Information: Billing details for premium subscriptions
• • Content: Posts, comments, reviews, and other user-generated content

Information We Collect Automatically:

• • Usage Data: Pages visited, features used, time spent on platform
• • Device Information: IP address, browser type, operating system
• • Location Data: General location based on IP address (with consent)
• • Cookies & Tracking: Session data, preferences, analytics information
• • Performance Data: Error logs, crash reports, performance metrics

Information from Third Parties:

• • Social Media: Profile information when you connect social accounts
• • Partners: Event data and venue information from our partners
• • Analytics Providers: Aggregated usage and demographic data

3. How We Use Your Information

Communications:

• • Send you relevant city updates and opportunities
• • Notify you about account activity and security
• • Share platform updates and new features
• • Respond to your inquiries and provide support
• • Send marketing communications (with your consent)

We will only use your information for the purposes described in this policy or as otherwise disclosed to you at the time of collection.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent:

We may share your information when you explicitly consent, such as when connecting with other users or sharing content publicly.

Service Providers:

• • Cloud hosting and data storage providers
• • Payment processing and billing services
• • Email and communication service providers
• • Analytics and performance monitoring tools
• • Customer support and help desk platforms

Legal Requirements:

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security & Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards:

• • End-to-end encryption for sensitive data transmission
• • Secure data storage with industry-standard encryption
• • Regular security audits and vulnerability assessments
• • Multi-factor authentication for account access
• • Secure API endpoints and data access controls

Organizational Measures:

• • Limited access to personal data on a need-to-know basis
• • Regular employee training on data protection practices
• • Incident response procedures for security breaches
• • Data retention policies and secure deletion procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

6. Your Privacy Rights & Choices

You have several rights regarding your personal information, which may vary based on your location and applicable laws.

To exercise these rights, you can:

• • Use the privacy controls in your account settings
• • Contact us directly at privacy@city-based.com
• • Submit a request through our privacy portal

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform and provide personalized services.

Types of Cookies We Use:

You can control cookie settings through your browser preferences or our cookie management tool. Note that disabling certain cookies may affect platform functionality.

8. Data Retention & Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Retention Periods:

• • Account Data: Retained while your account is active
• • Usage Analytics: Aggregated data retained for up to 2 years
• • Communication Records: Retained for up to 3 years for support purposes
• • Payment Information: Retained as required by law and payment processors
• • Legal Hold Data: Retained as required for legal compliance

Data Deletion:

When you delete your account, we will:

• • Remove your personal information from active systems within 30 days
• • Anonymize or delete your data from backups within 90 days
• • Retain certain information as required by law or for legitimate business purposes

9. International Data Transfers

[city]-based operates globally, and your information may be transferred to and processed in countries other than your own, including the United States where our primary servers are located.

We ensure that international data transfers are protected through appropriate safeguards, including:

• • Standard Contractual Clauses approved by the European Commission
• • Adequacy decisions for transfers to countries with adequate protection
• • Binding Corporate Rules for transfers within our corporate group
• • Your explicit consent for specific transfers

We are committed to ensuring that your data receives the same level of protection regardless of where it is processed.

10. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our systems as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@city-based.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes to this policy, we will:

• • Post the updated policy on our platform
• • Update the "Last updated" date at the top of this policy
• • Notify you via email or platform notification for significant changes
• • Provide a summary of key changes when appropriate

Your continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.